Protected Health Information includes information that identifies a client and relates to mental health treatment, payment for services, or health care operations. PHI may be written, spoken, or stored electronically.

How We May Use and Disclose PHI

Treatment​

To provide, coordinate, or manage mental health care services. This may include consultation with other licensed professionals involved in treatment, supervision, or continuity of care, as permitted by law.

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Payment

To obtain payment for services provided, including billing, insurance claims, eligibility verification, and collection activities.

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Health Care Operations

For practice operations such as quality assurance, record management, supervision, training, licensing, and legal or ethical compliance.

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As Required by Law (Texas & Federal)

PHI may be disclosed when required by law, including but not limited to:

• Suspected abuse or neglect of a child, elderly person, or dependent adult 

• Court orders, subpoenas, or lawful requests 

• Public health or law enforcement requirements

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To Prevent Serious Harm

PHI may be disclosed when necessary to protect the health or safety of the client or others, consistent with Texas law and professional ethical standards.